Membership Agreement
BITTER COLORS TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
MEMBERSHIP AGREEMENT
This Membership Agreement aims to provide you with high-quality service through a secure member account to be created in your name. By ticking the approval box for this membership agreement and clicking the “Sign Up” button, you shall be deemed to have accepted the terms of this Agreement. Once the procedures directed by the “Sign Up” button are completed and your membership is approved, this Agreement shall enter into force, and you will be responsible as a member for any transactions you perform on the site.
1. PARTIES
a. WEBSITE OWNER INFORMATION (hereinafter referred to as “BitterColors”)
Trade Name: Bitter Colors Tekstil Sanayi ve Ticaret Limited Şirketi
MERSIS Number: 0168120903300001
Address: Beğendik Mah. Köşe Beğendik Cad. No: 34 Hacılar / Kayseri, Turkey
Phone:
Email: info@bittercolors.com
Website: https://bittercolors.com/
b. MEMBER INFORMATION (hereinafter referred to as the “MEMBER”)
Full Name / Trade Name:
Address:
Username:
Phone:
Email:
2. DEFINITIONS
Unless otherwise expressly stated, the following terms shall have the meanings set out below:
a. MEMBER: The person who completes membership registration on the website and uses the Seller’s goods and/or services.
b. MEMBERSHIP ACCOUNT: The member-only page accessible solely with the username and password determined by the “User,” where the Member can perform necessary actions to benefit from various applications and Services on the Website and enter personal information and other information requested per application.
c. SELLER / BitterColors: Bitter Colors Tekstil Sanayi ve Ticaret Limited Şirketi, the owner of the website (https://bittercolors.com/).
d. SITE: The website located at https://bittercolors.com/.
e. AGREEMENT: This Membership Agreement. The Secure Payment, Privacy Principles, Personal Data Protection pages on the Site, and the Terms of Use contained herein form an integral part of this Agreement.
f. KVKK INFORMATION NOTICE AND PRIVACY POLICY: The text accessible via the Website that regulates the Company’s general privacy policy, including what purposes and how personal data transmitted by Members through the Website will be used, as well as cookie use. Members may review the general privacy policy regarding personal data and cookies on the Website.
3. SUBJECT
The subject of this Agreement is to determine the rights and obligations related to the membership relationship for the sale of goods and/or services via the Website. In all workplaces operated or to be operated by BitterColors, including electronic environments, members may be offered opportunities such as general and special campaigns, promotions, introductions, club/member-exclusive advantages, and similar benefits that can be accessed via https://bittercolors.com/. By accepting this Membership Agreement, the Member declares and undertakes that they also accept all statements made by BitterColors to Members regarding the Services, use, content, and applications available or to be available on the Website.
4. MEMBERSHIP TERMS OF USE
To become a member and benefit from membership advantages, the Member must be over 18 years of age. BitterColors may, at its sole discretion or in case of changes in applicable laws, terminate, restrict, suspend, or amend the Membership Agreement and/or the Terms and Conditions at any time. The Member may log in using the password created during membership registration at https://bittercolors.com/.
BitterColors may terminate the Membership Agreement and/or transfer it to third parties at any time, without having to provide any reason and/or pay compensation, by notifying the Member via phone, email, message, or other means, or at its discretion.
BitterColors reserves the right to modify the terms regarding how and in what manner membership-related advantages may be used.
Within the scope of the membership process, your personal data is processed by Bitter Colors Tekstil Sanayi ve Ticaret Limited Şirketi, acting as data controller, in accordance with Turkish Personal Data Protection Law No. 6698 (“Law”) and the Personal Data Processing Information Notice. Detailed information is available in the KVKK Information Notice and Privacy Policy.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
a. MEMBER’S RIGHTS AND OBLIGATIONS
By becoming a party to this Agreement, the Member acknowledges and declares that they permit BitterColors to use personal data obtained within the buyer–seller relationship—such as name, surname, date of birth, email, mobile phone number, address, etc.—within BitterColors as required by the membership agreement and consumer status, and to transfer such personal data to third parties for the performance of the activities subject to this Agreement. Detailed information on processing of personal data is accessible on the Website.
It is accepted that the information declared by the Member through the Website during membership registration is correct and true. If such information changes, the Member is obliged to notify BitterColors of the new and updated information. The Member accepts that they are responsible for any damages arising from inaccurate or incomplete information provided by them, including but not limited to issues such as password reset problems, incorrect delivery address, or incorrect billing address. The Member also accepts that if they violate any provision of this Agreement, BitterColors may unilaterally terminate the Agreement, end the membership, and delete the Member’s information and data registered on the Website.
The membership relationship is established when the Member clicks the acceptance box for this Agreement and BitterColors informs the Member that the application has been approved.
The Member may not transfer their account and membership profile created via the Website to any third party under any circumstances, nor allow any third party to use it.
The Member is solely responsible for the use and management of all information enabling access to their personal profile. Any transaction performed through the Member’s account shall be deemed to have been performed by the Member, and the Member shall be exclusively responsible for any damages suffered by the Member and/or third parties due to such information being used by someone other than the Member, being lost, or changing hands. In such cases, BitterColors reserves the right to claim any compensation and other rights arising from unauthorized use and to defend against any claims or demands that may be brought against BitterColors by third parties or competent authorities.
BitterColors has the right to contact the Member via the contact information provided by the Member within the scope of membership for the purpose of carrying out membership-related procedures. The Member is obliged to keep their address, phone number, and all contact details up to date.
By accepting the terms of this Agreement, the Member acknowledges and declares that BitterColors may carry out the above-mentioned communication activities toward them unless the Member provides written notice to the contrary.
BitterColors has the right to contact the Member via email, SMS, phone calls, and other means using the address, email address, landline/mobile phone numbers, and other contact information declared by the Member at registration or later updated by the Member, for purposes such as communication, marketing, notifications, and customer satisfaction surveys. By accepting this Agreement, the Member acknowledges and declares that they have given consent to BitterColors for such communication activities within the meaning of Law No. 6563 on the Regulation of Electronic Commerce.
The Member may not use the Website in any manner that disrupts public order, violates general morality, disturbs or harasses others, or for unlawful purposes, or in a way that infringes upon the intellectual property and copyright rights of others. The Member may not engage in activities that prevent or make it difficult for others to use services (spam, viruses, trojans, etc.).
BitterColors has taken the necessary measures within available means to keep the Website free from viruses and similar malicious software. For security measures to be fully effective, the user must have their own virus protection system and ensure necessary protection. Accordingly, by accessing the BitterColors Website, the Member shall be deemed to have accepted that they are responsible for any errors that may occur in their own software and operating systems and the direct or indirect consequences thereof.
Any ideas and opinions declared, written, or used by the Member on the Website are entirely the Member’s personal views and bind only the relevant owner of such views. These ideas and opinions have no relation to BitterColors. BitterColors shall not be liable for damages that third parties may suffer due to the Member’s views, nor for damages that the Member may suffer due to third parties’ views.
b. SELLER’S RIGHTS AND OBLIGATIONS
BitterColors may reject membership applications without stating any reason or may condition acceptance of an application on additional terms and conditions.
BitterColors reserves the right to amend this Agreement at any time without providing any reason or prior notice. Amendments shall become binding for the Parties as of the publication date.
BitterColors is obliged to protect the Member’s information in accordance with the KVKK Information Notice and Privacy Policy on the Website and applicable legislation.
BitterColors has the right to use the information provided by the Member for creating the Member account, conducting statistical studies, and marketing activities in line with the Member’s preferences.
BitterColors accepts no liability for interruption of transactions, errors, negligence, interruptions, deletion, loss, delay in processing or communication, computer viruses, communication failures, theft, destruction, or unauthorized access to, alteration, or use of records due to violation of Terms of Use, tort, negligence, or other reasons.
All audio, visual, and written materials and content on the Website created by BitterColors are reserved and, unless otherwise stated, belong to BitterColors.
Any unauthorized use by the Member without BitterColors’s permission, whether commercial or not, shall constitute unlawful use, and BitterColors may initiate legal proceedings against the relevant persons.
BitterColors is the owner or licensee of all materials (the “Materials”) including the general appearance and design of the Site and all information, images, trademarks, domain name, logo, icon, written/electronic/graphic/machine-readable technical data, computer software, applied sales system, business method and business model, and all related intellectual and industrial property rights, all of which are legally protected. No Materials on the Website may be altered, copied, reproduced, translated into another language, republished, uploaded to another computer, posted, transmitted, presented, or distributed— including code and software—without prior permission and without citing the source. The whole or any part of the Website may not be used on another website without permission. Acts to the contrary require legal and criminal liability. All other rights not expressly stated herein are reserved by BitterColors.
6. TERMINATION OF THE AGREEMENT
BitterColors may terminate this Agreement at any time, without any notice and without any compensation obligation, with or without just cause, including but not limited to the following cases: determination that the information provided during application is insufficient, inaccurate, or not up-to-date; prior rejection of the applicant’s membership application; abuse or irregularities in the use of membership; receipt of complaints or negative feedback about the Member and BitterColors’s assessment of such situation as a risk; and similar reasons.
7. DISPUTE RESOLUTION
The Member may submit complaints and objections within the monetary limits specified in the relevant legislation to the Consumer Arbitration Committee or Consumer Court located at the Member’s place of residence or where the transaction was carried out.
In disputes arising from this Membership Agreement: up to the value announced annually by the Ministry of Trade, Provincial/District Consumer Arbitration Committees are authorized; for disputes above such value, Consumer Courts are authorized, provided that the requirement to apply to mediation before filing a lawsuit is fulfilled pursuant to Law No. 6502.
As of 01/01/2026, the monetary limit for applications to consumer arbitration committees for 2026 is 186,000 TL.
8. OTHER PROVISIONS
In the resolution of any disputes arising from and/or in connection with this Agreement, BitterColors records (including magnetic media records such as computer and audio records) constitute conclusive evidence.
During the performance of this Agreement, BitterColors’s waiver of one or more rights or powers granted to it and/or its tolerance regarding such rights shall not be construed as a waiver of such rights, and shall not prejudice, affect, or restrict those rights and powers.
If any clause, sub-clause, or provision of this Agreement is found to be unenforceable or invalid, this shall not affect the enforceability or validity of the remaining clauses, sub-clauses, or provisions.
SELLER:
BITTER COLORS TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
MEMBER:
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