The Privacy Policy outlined below outlines the current rules regarding the confidentiality, protection, and other related matters concerning the information our members and customers provide to our bittercolors website ("our site").

Necessary security measures for the information and transactions entered on our site have been taken by Bitter Colors Tekstil San. Ve Tic. Ltd. Şti. and/or the relevant Card Issuing Organizations in the system and internet infrastructure, depending on the nature of the information and transaction. All credit card transactions and approvals are carried out online between you and the relevant Bank and similar Card Issuing Organizations independently of us (Information such as credit card passwords are not kept by Bitter Colors Tekstil). (not seen or recorded by them).

Information entered by our customers on our website for membership, product/service purchase, and information updates, especially confidential credit card and debit card information, cannot be viewed by other internet users. Information belonging to our members/customers may be disclosed to relevant organizations within the framework of our responsibilities as stipulated by legal regulations. Furthermore, the contact information and other information provided during membership and/or purchases may be recorded indefinitely for the purposes of processing and updating your membership on our website, enabling the provision/sale of various products/services by Bitter Colors Tekstil and its business partners and suppliers, collecting product/service fees and expenses, and for various promotional, advertising, communication, sales, and card processing applications. This information may be stored, processed, shared, and used by Bitter Colors Tekstil and the aforementioned organizations as deemed necessary.

Bitter Colors requests certain personal information from its customers (name, age, interests, email, etc.) in order to provide better service. This information, collected on Bitter Colors Textile's computers, is used solely within Bitter Colors Textile for periodic campaign activities, the creation of special promotional activities tailored to customer profiles, and customer "classification" studies to prevent the sending of unwanted emails.

Bitter Colors Tekstil absolutely does not share the information it collects from membership forms with third parties without the knowledge or explicit instruction of the member concerned, does not use it for commercial purposes for any reason unrelated to its operations, and does not sell it.

For further information on any topic, you can contact Bitter Colors Tekstil using the contact methods listed on our website.

GENERAL PRINCIPLES

Products purchased through bittercolors can only be returned to bittercolors .

The buyer cannot exercise their right of withdrawal in cases where the product is non-returnable due to its nature, or is likely to spoil quickly or expire, or generally when the product has been used, or even if unused, once the product has been removed from its packaging.

Used products cannot be returned.

It is mandatory to present the invoice for returned items.

Payment for products purchased through bittercolors can only be made by credit card.